How YouCanBookMe enhances transparency using Bluedot

Online scheduling leader YouCanBookMe is enhancing communication and operational transparency with Bluedot’s AI.

How YouCanBookMe enhances transparency using Bluedot
How YouCanBookMe enhances transparency using Bluedot

YouCanBook.me is an innovative online scheduling tool that simplifies the booking process across various industries. Founded by Bridget Harris and Keith Harris, the company has successfully operated for over 12 years, growing to manage about 1.3 million bookings a month. The company has a diverse and dynamic team of 30 employees. The team's core strength lies in product development, leveraging their extensive experience to deliver a highly reliable and user-friendly platform used by around 20,000 customers worldwide.

Identifying the Need for Enhanced Communication

Prior to the integration of Bluedot, YouCanBookMe faced challenges with maintaining transparency and efficient communication as the team scaled. Bridget Harris noted that as the company grew beyond 30 employees globally, internal transparency and cross-time zone communication became increasingly difficult. This issue was compounded by the mix of internal and external team members working across different time zones.

Implementing Bluedot’s AI-driven Solutions

To address these communication challenges, YouCanBookMe sought an AI-driven solution capable of capturing and summarizing meeting discussions efficiently. Bluedot was selected for its ability to integrate seamlessly with Google meet, and enabling accurate transcription and summary generation. This integration was particularly appealing as it avoided the intrusiveness of having an AI bot directly participate in meetings.

Enhanced Efficiency and Team Collaboration

The implementation of Bluedot has significantly improved internal processes at YouCanBookMe.The team appreciates the ability to use personalized templates, allowing each member to receive tailored summaries after meetings.

Bluedot has become a fundamental part of the company's operations, especially during their weekly Level 10 Meetings, which are crucial for strategic planning and operational reviews. Its ability to provide accurate meeting summaries has been instrumental in ensuring that all team members, regardless of their physical location, are on the same page.

"We tested several tools before settling on Bluedot and couldn't be happier. I didn’t like the idea that there is this bot joining my calls as a note taker, which seemed to be sneakily integrated into my calendar."

Bridget Harris
CEO and co-founder of YouCanBookMe

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