Gong.io is a revenue and conversational intelligence platform helping businesses solve this problem since 2015. It records calls, analyzes them, transcribes them, and predicts future trends. However, while it may be a popular choice, some users find it comes with a high cost, poor user interface, or unresponsive support.
If you're already using Gong.io and are looking for alternatives, or if you're starting and want to explore your options, this guide is for you.
We've researched and compiled a list of the top Gong.io alternatives in 2024. We'll discuss their advantages, limitations, features, and pricing so you can decide which option is best for your business.
Why might you need a Gong.io alternative?
Before searching for Gong.io alternatives, we tried to understand what drives people to switch to other products. What doesn't work? What needs improvement? What's the biggest issue with Gong.io?
Here are some of the most common user complaints:
- Inadequate support: Some users reported that customer support needs to dedicate more to solving problems, and response times need to be faster.
- High costs: The lowest cost for Gong.io is $1,200 per seat per year, plus a $5,000 base price and $5,000 for service and support. It may be too expensive for many SMBs.
- Rigid pricing structure: Flexible payment options like monthly or quarterly plans are not available on Gong.io. Their official website lacks clear pricing information, and they only have a fixed annual subscription.
If you want to avoid these challenges with Gong.io, keep reading to find a better fit for your needs and budget.
8 Best Gong.io alternatives
The main factors we considered while creating our list of best Gong.io alternatives are the following:
- User-friendly interface
- Speaker identification
- Transcription accuracy
- Meeting recording features
- AI note-taking
- Data security
- Integrations with popular third-party apps
- Collaboration features
Now, let’s discuss the best Gong.io alternatives.
Bluedot is an AI meeting recorder that records, transcribes, and summarizes your meetings automatically, using AI-generated notes to save time and effort.
It's perfect for Google Meet users who want to make note-taking easier and share meeting notes quickly on platforms like Slack, Notion, or CRM.
One of Bluedot's key strengths is its simplicity. It doesn't require a bot to handle meeting recordings or access to your calendar. Instead, you only need to download the free Chrome extension to capture and transcribe your Google Meet sessions automatically.
But that's not all—Bluedot is also a collaborative video workspace that simplifies documentation and reduces the need for regular meetings, increasing your team's productivity.
And don't worry about your privacy—Bluedot takes data protection laws seriously and prioritizes GDPR compliance. Your personal information is kept secure through advanced encryption and robust security measures.
Book a demo now to see how Bluedot can help your team.
- AI notes for Google Meet for different scenarios
- Screen recorder for capturing screen activity and audio
- Meeting highlights for reviewing key points
- Screen section annotation and time-based comments
- Video and transcript editing and trimming
- Video hosting for storing and organizing all videos in one place
- Integrations with Slack, Google Drive, Salesforce, Pipedrive, and more
- Currently, Bluedot doesn’t integrate with Microsoft Teams
We understand that every individual has unique requirements and varying budget constraints. That's why we have designed our plans to cater to diverse needs.
For example, you can commence with our free Starter Plan, which includes ten meetings with a maximum of one hour per recording. If you find it suitable, you can upgrade to our Pro Plan, which costs $18 per user per month and offers unlimited meetings, recordings, and Zoom/GDrive import features.
If you are a team member or manager, you can check out our customizable Team Plan with unlimited uploads, SSO (SAML), and priority support.
- Transcript Сhrome extension
- How to record a Google Meet meeting in 3 steps
- All the possible ways to join a Google Meet
- Call recording laws: Everything you need to know
Fireflies is an AI notetaker and another Gong.io alternative. It has been one of the pioneers in working with popular video conferencing platforms such as Zoom, Google Meet, and MS Teams.
Initially, Fireflies focused on transcribing audio recordings, but now it also offers a live video/screen recording feature. However, it's important to note that this feature is only available in its paid plans.
If you'd like to explore more tools with similar features in the free plan, read our article on the top Fireflies alternatives.
One of the standout features of Fireflies is its Smart Search function. This feature lets users quickly find information from previous conversations and extract key details within seconds. It can benefit those who need to reference previous conversations or meetings.
- AI summaries show key points and actions
- AskFred, the AI chatbot, handles follow-ups and reports
- The playlist feature organizes the best and worst meeting calls
- Topic trackers find related conversations using important words
- Participants get scores based on their talk time
- Supports 70 languages
- Transcript accuracy can be improved
- Customer support experience is less than ideal
Opt for the free plan if you only require basic features. For those seeking more advanced options, here are the pricing details:
- Pro: $18/month per seat and $10/year per seat
- Business: $29/month per seat and $19/year per seat
- Enterprise: Custom and annual only
If you want to reduce the frequency and duration of your meetings, tl;dv is another alternative to Gong.io you should consider.
This AI-powered meeting recorder is compatible with Google Meet, Microsoft Teams, and Zoom and offers a convenient solution for streamlining meetings.
During meetings, the tl;dv bot actively participates and generates AI-based summaries after each call. It ensures that everyone understands the topics discussed in the meeting and knows the following steps.
Read our article on the best tl;dv alternatives to see how this software compares to other transcription solutions.
- Magic clips create mini reels based on the topic keyword
- Live transcriptions and recordings
- Accessible on three leading platforms (Google Meet, Microsoft Teams and Zoom)
- Easy-to-use interface
- Inaccuracies in the transcription process
- Technical issues with the Chrome extension
- Lack of detailed notes
Tl;dv offers a forever free plan with unlimited transcripts and recordings. There are also two paid plans available for more advanced options:
- Pro: $25/month per seat and $20/year per seat
- Enterprise: Custom pricing
Notta.ai is a transcription service that stands out among Gong.io alternatives. It allows teams to focus on organizing and discussing ideas instead of typing out meeting details. The service offers automation of transcripts in 104 languages and screen recording and speaker identification features.
Notta.ai uses advanced technology to summarize one hour of audio into short formats, making it a good option for reviewing, note-taking, and sharing information.
Users can also add custom vocabulary and import files for transcription.
Its Business plan includes video playback and video recording features, which are unavailable in other plans, meaning you need to pay more for advanced features.
If you want to explore alternative solutions that provide these features in basic plans, check out our article on the top Notta.ai alternatives.
- Fast and accurate transcription
- Customizable meeting templates
- Automated generation of notes and summaries
- Management of audio, web conferences, and screen recordings
- Automatic correction of transcriptions
- Integration with popular apps, such as Canva and Calendly
- The AI-generated summaries lack context sometimes
- Challenges in recognizing speakers during audio transcription
The free plan is limited to one user and 120 monthly minutes. If you need more seats or minutes, consider one of these options:
- Plus plan: $13.99 per month or $8.25 per year for a single user
- Business plan: $59 per month or $44 per year for two users, with a maximum of 20 seats, and additional cost per seat
- Enterprise plan: Custom pricing starting from 21 seats
Chorus.ai, an AI conversation intelligence cloud platform, uses your data across phone calls, video meetings, and emails to provide recommendations for sales and customer success teams.
Some of the best features of Chorus.ai include real-time transcription, team performance metrics, AI for Revenue Teams, Market Intelligence, and call recording.
The software can transcribe and analyze sales meetings in real time, which helps teams learn from successful behaviors.
Chorus.ai is compatible with popular platforms like Zoom, Microsoft Teams, Outlook, and Gmail.
Its cross-organizational tool can bring valuable insights from prospects and customers, grow revenue, and help close deals. It makes it equally beneficial for both the marketing and sales teams.
If you want to explore similar solutions, read our guide on the best Chorus alternatives.
- Helpful analytics and training
- Improves workflow for more efficient information presentation
- Delivers data and insights directly within your work environment
- Captures and analyzes calls, meetings, and emails for tangible results
- File uploading feature
- Archiving and retention feature
- Auto-dialer and Call Tagging
- Speaker identification is confusing sometimes
- The lack of transparent pricing
Chorus, like Gong.io, does not disclose its pricing to the public. Instead, interested parties must provide an email address to receive a prospective offer. However, according to Revpilots, the starting cost is $8,000 per year, with a minimum of three seats required.
Otter.ai is one of Gong.io alternatives with a good rating that delivers solid real-time audio transcription for virtual meetings. Users can make highlights, add timestamps, and edit transcriptions.
To enhance productivity, it minimizes the need for additional meetings by providing sharing and collaboration tools.
This Gong.io competitor also lacks some management and editing features in video content. It was created mainly to transcribe audio.
To explore more advanced solutions, check the top Otter.ai alternatives.
- Keyword-based search
- Integration with Zoom, Google Meet, and Microsoft Team
- A precise speech-to-text transcription
- Timestamps and highlights
- Otter AI Chat to talk to team members
- Lacks video editing and screen recording
- Only the English language is available
The free plan is suitable if you need 300 or fewer transcription minutes each month. However, if you want more minutes and better features, you can choose one of three paid plans:
- Pro plan: $16.99 per seat/month and $10 per seat/year
- Business plan: $30 per seat/month and $20 per seat/year
- Enterprise plan: Custom pricing
Salesloft is a sales engagement platform and another Gong.io alternative.
The product offers various features, including opportunity forecasts, sales automation, data reports, quick texting or calling, analytics, and sales coaching.
It includes separate paid plans for post-sale customer service, closing deals, and lead generation.
Like Gong.io, Salesloft also brings analytics-based solutions to the table. It takes care of emails, calls, and meetings automatically. Revenue teams can easily insert engagement data, activities, and tasks in their CRM.
Sales teams can maximize their outreach and track performance with the help of features like call tagging, event-triggered actions, campaign management, email templates, and customer databases.
- Customize follow-ups and deal stages
- Access relevant recordings for workflow
- Transcriptions in six languages
- AI breaks down conversations for coaching
- Keep deal momentum with continual access to buyer conversations
- Transcribe, analyze, and summarize discussions
- Integration with LinkedIn Sales Navigator
- The dialer quality is not good
- It doesn't detect out-of-office emails
- The user interface can be confusing
- Occasional bugs
Salesloft offers three paid plans: Essentials, Advanced, and Premier. Although pricing is not publicly available, users on review sites report it ranges between $125 - $165 per user/month, estimating about $2000 annually.
Grain is an AI-powered meeting automation tool. It’s a suitable Gong.io competitor that can assist in closing deals, streamlining tasks, and executing customer interactions. It can also record, transcribe, and summarize sessions.
Grain is only compatible with Zoom, so you might want to explore other top Grain alternatives if you use different platforms.
Grain automatically saves the notes generated from Zoom meetings to Salesforce, HubSpot, and Slack. It can identify key meeting moments and summarize the next steps in sales calls with clickable timestamps.
- Summary with steps, timestamps, and key points
- Highlights and annotations for clarity
- Analyzes talk-listen ratio in sales calls
- A video library for easy content access
- Some manual editing is needed for transcriptions
- The free plan has a limit of 50 meetings
- There is no custom vocabulary option
- Paid plans are a bit pricey
You can choose the free plan if you only need basic options and a maximum of 5 seats. For more advanced features, there are three paid plans:
- Starter: $19 per seat/month and $15 per seat/year
- Business: $39 per seat/month and $29 per seat/year
- Enterprise: Custom pricing
Other popular Gong.io competitors
If you’d like to explore more tools for your team, here’s an additional list of good Gong.io alternatives:
- Zoom IQ
Which Gong.io alternative are you choosing?
To sum it up, Bluedot is the ideal solution if you're looking for a trustworthy transcription service. It stands out among Gong.io alternatives with affordable prices and great features.
Bluedot works automatically by recording, transcribing, and summarizing your meetings with AI-generated notes. It has advanced real-time functions, unparalleled precision, and a user-friendly interface.
It doesn't require calendar access or invite intrusive bots to your meetings.
The best part?
Bluedot is more than just a transcription tool. It is a space for teams to collaborate on video content and meeting notes. With its user-friendly features and intelligent tech, Bluedot makes transcription straightforward for everyone.
Request a demo today to try the best transcription service.Sales calls are a crucial part of every SMB's operations. Gartner predicts that 80% of B2B sales interactions will shift to digital channels by 2025. It means businesses must adapt quickly to stay on top of their game and find ways to efficiently track and transcribe meeting data to save time on post-meeting note-taking.